The following Terms and Conditions apply only to orders placed via www.grannysmithshop.com and website use. They do not affect your statutory rights. Your continued use of this website constitutes your agreement to be bound by these terms and conditions which shall also govern all transactions on the website to the exclusion of any other terms and conditions.

“Granny Smith” (“we”, or “us”) reserves the right to change these terms and conditions from time to time without notice to you and any changes will take effect on the day they are posted. Any such changes will be posted on this section of the website and your continued use of the website constitutes your agreement to be bound by the prevailing terms and conditions. You will be requested to read and accept these terms and conditions every time you place an order. For this reason, we encourage you to review them whenever you use this website to ensure that you are familiar with the latest terms and conditions. We also recommend to all our customers to print and retain a copy of the terms and conditions for future reference. Before you place an order, if you have any questions relating to these terms and conditions please contact us through our Contact Page or call us on 21418984 for further assistance.

Terms and conditions for the sale of goods online and use of website

  1. Definitions
    In these Terms, when the following words with capital letters are used, this is what they will mean:

“We”: Granny Smith/Edward Smith (Vat No. MT1162-5506)

“Us”: You, the individual who is purchasing Goods from our Website, and Us, Granny Smith/Edward Smith.

“Bespoke Items” and “Made to Measure Items”: Goods which are made-to-measure or made to your specifications, custom-made or made-to-measure, or otherwise customised or personalised.

“Contract”: the contract for the purchase and sale of the Goods through the Website.

“Goods”: any products which we make available for sale through the Website.

“Event(s) Outside Our Control”: any act or event beyond our reasonable control which may inhibit or prevent production or delivery of Goods. These acts and events may include, without limitation, third party industrial action including strikes, lock-outs or other industrial action; civil action including civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, natural disasters, failure of public or private telecommunications networks; and inability to use the railways, shipping, aircraft, motor transport or other means of public or private transport.

“Order”: an order for Goods which you submit to us through the Website using our online ordering system.

“Terms”: The Granny Smith Terms and Conditions of sale.

  1. Placing an order online
    The following Terms apply to any Order that you place through our Website. By placing your Order online at www.grannysmithshop.com, you will be accepting these Terms. If you do not accept the Terms, you will not be able to order any Goods through our Website. Please read the Terms carefully before purchasing as by making a payment online you will be agreeing to and accepting these Terms.

Conditions of use: To place an Order through our Website, you must be both a consumer and over the age of 18. To purchase Goods on behalf of a business, please contact us.

Your obligation: When you have placed your Order by clicking on ‘’Pay’ button within Checkout you will be under an obligation to pay for the Goods at the time the Order is placed.

Our Contract: If we accept your Order, these Terms will form the basis of the Contract between us. Please see section 3 below that tells you more about the Contract between us. You should print a copy of these Terms otherwise save them for future reference. We suggest you also keep a copy of the Order Confirmation Email.

Accuracy of Order Information: It is your responsibility to ensure that you input and submit your Order correctly and accurately, including providing any and all additional information pertaining to your Order. You will have the opportunity to correct errors before placing the Order and an Order Summary (with details of the Goods and the total price inclusive of taxes and any delivery charges and other costs will be displayed directly before you pay for your Order, at which point your order will be considered placed. Please note that we are not responsible for any errors you make when you input and submit, and effectively place your Order.

  1. Purchase of products
    Creating the Contract
    3.1 After you have submitted your Order you are offering to buy those Goods from us. We will send you an order acknowledgement email shortly after you place your order. Please note that this email is an acknowledgement and not acceptance of your order. You should note that:
    – We are not obliged to accept your Order; and
    – No contract exists between us for those Goods at this stage.

3.2 We reserve the right to decline all or part of any Order for any reason. This might be because for example, the Goods are not in stock or are no longer available or because of a pricing error on the Website. If we decline all or part of your Order, we will contact you with additional information and will not process your order We will refund the full amount of your payment if you do not wish to order alternative Goods from us or; in the case of a pricing error, order the Goods at the correct price.

3.3 If we do cancel your order we will notify you by email and will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 30 days of the cancellation of your order.

3.4 The creation of the contract between you and us will take place upon the successful delivery or collection of any part of your order unless we have notified you that we do not accept your order as outlined in 3.2.

3.5 It is recommended that you retain all emails relating to your order.

3.6 The details of your specific order are filed by us. Should you want any information regarding your order you may contact us.

3.7 If you want to make any changes to your order, e-mail us for further assistance. Please note that when products are ordered at different times we cannot guarantee colour matching due to variations between batches. Changing an order may cause a delay with your delivery time and may alter the price you have been quoted.

3.1.1. Our Goods
3.1.1a Images (including photographs and videos) of Goods displayed on our Website are for illustrative purposes only. They may not be representative of the actual size of the Goods. Also, we cannot guarantee that the way your computer displays colours will accurately reflect the colours of the Goods. The product pictures represented onsite are a guideline to what the product is but the actual product that you select based on options will be summarised on the product detail page and this will be presented within the Shopping Basket, prior to purchase.

3.1.1b For the purpose of the Contract, the quantity, quality, description and any specifications of the Goods will be described in the Order Confirmation Email.

3.1.1c We reserve the right to alter the Goods or any relative specifications (whether or not these specifications were submitted by you when you placed your Order at any time, if we are required to do so by law. If this happens, we will notify you as soon as possible. We will not process your Order until you have confirmed your wish to proceed.

3.1.1d A manufacturer’s guarantee applies to some of the Goods we sell. Please ask for full details of any manufacturers guarantee.

3.1.1e. Specific online offers
We may, on occasion, make special online discounts and promotional offers. These discounts and offers may be subject to their own specific terms and conditions stated on the Website as well as these Terms.

3.1.3. Payment
3.1.3a Prices on our Website are given in Euro. Prices include VAT and any other applicable taxes. We will do what we reasonably can to ensure that the prices stated on the Website are accurate and up to date. In the event of any pricing errors, you will be notified by email or telephone and we will give you the opportunity to re-confirm your Order at the correct price.

3.1.3b Your chosen payment type, (Debit card or credit card) will be charged when you submit your order at the final stage of the checkout.

3.1.3c We reserve the right to decline all or part of any payment for whatever reason and should this occur we will contact you with these details.

3.1.3d If, however, we display an inaccurate price which could reasonably have been recognised as a pricing error, we do not have to provide the Goods to you at the incorrect price if the pricing error is obvious and could reasonably have been recognised as a pricing error, even if the Contract has been concluded.

3.1.3e If we discover an error in the quoted price of goods that you have ordered, then we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling the order. If we are unable to contact you we will treat the order as cancelled and you will receive a full refund.

3.1.4. Security and Clearing
3.1.4a All credit and debit card payments that are made on our website are protected by a secure connection. This secure connection ensures that your credit and debit card is encrypted prior to transfer to the bank for authorisation.

3.1.4b As an additional security measure, no credit or debit card details submitted online are stored directly by us once your order has been processed. They are processed in encrypted form by our payment providers, Trust Payments.

3.1.5. Delivery of goods to you/Collection of the goods by you
3.1.5a Orders over the value of €90 are delivered free of charge to any address in the Maltese islands. Free delivery is limited to ground floor only. You shall bear all charges and expenses for cranes/lifters, local council permits and warden service when required. We will assist in procuring the services of the lifter/crane on your behalf but you shall be responsible to obtain all permits that are required for the job.

3.1.5b Orders less than €90 can be picked up by yourself from Granny Smith, 85, St. Paul’s Street, Naxxar, Malta. If you still want your small order delivered, please get in touch by email and we will quote the applicable delivery fee which will depend on your location and size of goods.

3.1.5c We will deliver the goods you have ordered to the address you give us for delivery at the time you place your order.

3.1.5b We aim to deliver or enable you to collect your furniture within the time quoted by us when we contact you after receiving your order. Please note, all delivery dates and lead times quoted are given in good faith and are approximate at the time of placing your order based on the estimated length of time that we believe we can deliver the order to you based on stock levels and/or delivery times provided to us from our suppliers and are supplied in good faith and may be affected by delays that are beyond our control and therefore we cannot accept responsibility for any consequential loss, as such variations may occur. Where multiple items have been ordered, we will endeavour to deliver them all together before the longest delivery time quoted, unless a split delivery is specifically requested. A requested split delivery will be subject to a further delivery charge. If the circumstances of your order change, we will contact you. Normally, the following timeframes apply.

  • Delivery of stock items take from 3 to 10 working days.
  • Delivery of items on order may take from 60 to 120 days.
  • Delivery of customized orders may take from 4 to 7 months.

3.1.5c Unless specified otherwise in the item details of goods ordered, installation is not included. Where applicable, our expert delivery team will carefully deliver/install your new furniture flat packed in your home, exactly where you want it (subject to access) but this will be against an extra cost. Should you require installation by us, please email us for a quote beforehand since this is subjective to the goods ordered. Prior to installation, please make sure that the areas you want the furniture placed is cleared. Items that require customer self-assembly and/or installation are indicated on the product detail page and might include: selected furniture, selected children’s furniture, wall hung mirrors, garden furniture, selected bedframes and home office furniture. Self-assembly items will be delivered to the room of your choice, boxed. It is your responsibility to remove the product from the packaging and assemble. Although, you may not be able to assemble the product immediately, please fully check the product and in the unlikely event of any product being damaged or parts missing, please advise within 48 hours of delivery.

3.1.5d All deliveries will be pre-booked and must be signed for. If you are out when our delivery team arrives, they will leave a card with a contact number for you to call them and arrange a delivery at a future date. Please note that there will be an additional charge for failed delivery.

3.1.6. Access to the destination room
3.1.6a Delivery of large or irregularly shaped furniture can be difficult in some homes. Our delivery teams are trained to install your furniture successfully, but it is your responsibility to ensure easy access to the room of your choice. Before placing an order, please measure carefully to ensure that your furniture will fit into the room it’s intended for and that it will also fit through any passages, access gates, stairwells, landings and internal doors. Prior to your delivery, please ensure the route is clear and free from obstructions such as pictures and ornaments.

3.1.7. Cooling Off Period (applicable to online orders only)

3.1.7a You are entitled to cancel your contract, but only if you exercise this right no longer than 14 days after the day on which goods are received. This is the statutory cooling off period. After this period has expired there is no right to cancel. Item(s) cannot be returned or cancelled after the 14-day cooling off period unless the item is confirmed as being defective.

The 14 days cooling offer period is an opportunity to help you to inspect the goods and to verify your choice without the benefit of seeing the furniture in-store prior to purchase. As such it is not a period where you can or should make normal use of the furniture, the furniture must be ‘as new’ condition. We may require an additional payment from you to reflect the deterioration in the condition of the furniture since it has been in your home and to reflect that the item will be ‘returned stock’. The payment will be evaluated on a case by case basis and will be advised at point of cancellation.

3.1.7b. As per Maltese law, the statutory cooling off period has certain exclusions:
i. Bespoke items. These are goods that have been ordered to the unique and exact specifications of a customer. Simply selecting a colour from a range of colours available or your product being made to order does not make your furniture bespoke under this clause. We would make it perfectly clear to you when ordering a bespoke item that it is such and that it is excluded from the Consumer Rights Act.
ii. Pillows or mattress protectors that been taken out of its sealed packaging.
iii. Mattresses or divan beds that have been used.
iv. Self-assembly items that have been damaged during assembly.
v. Semi-fitted wardrobes assembled by us will warrant a variable cancellation charge on a case by case basis.

3.1.7c In order to exercise the right to cancel, you must inform us in writing via email to [email protected] including your order number as part of your correspondence. We will email you to confirm we have received your cancellation. Your Cancellation is effective from the date you send us the email.

3.1.7d If you decide to cancel after receipt of the item(s), it is your responsibility to return the goods to us at your own cost and in new condition. You are the owner of the furniture once it has been delivered to you. Failure to take reasonable care of the Goods may result in a claim against you. To minimise this risk, please ensure that you pack the Goods appropriately when you return them to us to prevent any damage during transportation. Alternatively, we do offer a collection service if you are unable to return your items. We charge a collection fee on a case by case quote based on product type, number of goods and location of collection – this will be 25% for each item returned to cover the cost of collecting the Goods, plus any claim for deterioration to condition.

This must be done within 14 days of notification of your decision to cancel the contract.

3.1.7e If you cancel the Contract we will:

3.1.7 i Refund the price you paid for the Goods. Note that we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by you handling them in a way which would not be permitted in one of our stores or if the returned Goods have not been looked after by you with reasonable care and are not in the condition that they were in when they were delivered to you, we reserve the right to deduct from your refund any loss of value to the goods as a result of your use or damage.

3.1.7 ii Refund any delivery costs you have paid. Note that we are permitted by law to make a maximum refund equal to the cost of the least expensive common and generally acceptable delivery method we offer. We do not cover supplementary delivery costs above this amount where you have used another type of delivery.

3.1.7 iii Make any refund in the same form of payment you originally used for the purchase of the Goods and within 30 days of the valid cancellation of contract. Refunds will be made to a credit or debit card and may take up to14 working days depending on your bank. For further clarification on timings, please contact your card issuer.

3.1.8. Damaged or Defective Goods
Every effort will be made to ensure that the goods you have ordered arrive undamaged and without defect.
However if the goods are found to be either damaged or defective in any way at the time of delivery, you have the right to the following options:

3.1.8a Reject the goods
3.1.8b Keep the goods
• i. If the furniture is useable, despite the damage, we are happy for you to go ahead and use it
• ii. The Granny Smith home delivery team will complete an incident report form (if appropriate) to record the problem. They will ask you to sign it and they may also take photographs to accompany the paperwork.
• iii. The Incident Report form will then be returned to us, it will be logged against your order number, and assessed for necessary further action.
• iv. A member of our team will contact you to arrange a technician to visit and repair the problem to manufacturing standards, generally within 7 days. If he/she is unable to resolve the matter on the first visit and parts are required, we will endeavour to source them as quickly as possible.
• v. In the event that a repair cannot be made, we will replace the furniture, or give a full refund including any delivery charges (where applicable). The goods that are deemed faulty revert to the ownership of Granny Smith, and must be in our possession before monies are refunded.

3.1.8c After Delivery: If the pre-existing fault or damage is discovered after delivery, you should contact us as soon as you notice the defect, or at the latest within 2 days of delivery of the goods, via our website.
• i. A member of our team will then contact you to arrange a technician to visit and inspect the goods and discuss your options including returning the goods or repairing the problem to manufacturing standards, generally within 14 days. If he/she is unable to resolve he matter on the first visit and parts are required, we will endeavour to source them as quickly as possible.
• ii. In the event that a repair cannot be made, we will replace the furniture, offer a reselection to the value of the purchase price less any discounts or give a full refund including any delivery charges (where applicable). The goods that are deemed faulty revert to the ownership of Granny Smith, and must be in our possession before monies are refunded. A refund may be subject to a usage charge depending on the period of time that has elapsed since delivery.

3.1.8d Faults that develop after 30 days of Delivery: In the unlikely event that one of our items is to develop a fault, please contact us via the website, call or visit our shop.

3.1.9 Non-acceptance of an order by us
3.1.9a We reserve the right not to accept any Order request if:

3.1.9b we have insufficient stock to deliver the goods you have ordered;

3.1.9c we do not deliver to your area;

3.1.9d one or more of the Goods ordered was incorrectly described or priced on the website;

3.1.9e the Goods are withdrawn by the manufacturer or by order of any governmental authority

3.1.9f the payment transaction is not authorised; or

3.1.9g you have not complied with the provisions of terms 2 and 3 of these terms and conditions.

3.1.9h If we do reject your order we will notify you by email and will refund to you any sum paid by you to us in respect of the order as soon as possible, and in any event within 30 days of the cancellation of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

3.1.10. Stock Levels
3.1.10a As far as reasonably possible all products featured to buy on the website are either in stock and available at the time of ordering, or are produced to order

3.1.10b If any item is out of stock we will notify you and proceed in terms of paragraph 8.1or 8.2 as appropriate.

3.1.11. Unforeseen Circumstances
While every effort is made to meet our customers’ demands, cancellations or variations may be necessary as a result of an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, pandemic or other causes beyond our reasonable control.

3.1.12. Complaints and Remarks
13.1 If you have a complaint or a particular remark to make please do not hesitate to contact us immediately by telephone or email, the details of which are contained on our website.

13.2 Any complaint will be dealt with fairly, effectively and confidentially. Your statutory rights as a consumer are unaffected.

3.1.14. Contractual Capacity
3.1.14a In order to be eligible to enter into a contract with us to purchase goods through the website you must:-

3.1.14b provide the required information including your real name, payment details including your card address; your delivery address if different from your card address; email address and telephone number;

3.1.14c be over the age of 18.

3.1.15 Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these terms and conditions will not be affected.

3.1.16. Law
These terms and conditions shall be governed by and construed in accordance with Maltese law and you hereby agree to be subject to the non-exclusive jurisdiction of the Courts of Malta.

3.1.17 Data Protection and Privacy
Information you provide to us remains confidential. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with current Data Protection legislation. We collect information about you for two reasons: firstly, to process your order and, secondly, to provide you with the best possible service. You specifically authorise us to transmit information to or to obtain information about you from third parties (including, but not limited to, your debit or credit card number), to authenticate your identity, to validate your debit or credit card and to authorise the transaction. You acknowledge that you consent to the processing of such information.

3.1.18. Entire Agreement
These terms and conditions together with our current website prices, delivery details, contact details and Privacy Policy set out the whole of our agreement relating to the supply of goods to you by us. Neither Granny Smith nor you may alter the terms of any agreement without the agreement in writing of the other.

Terms and conditions of Use of the Website

  1. Intellectual property rights

The content of this Website is © Granny Smith. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us (or our licensors). You may not copy, reproduce, change, modify, license, transmit or sell any material or content contained herein and you are permitted to use this material only as expressly authorised by us (or our licensors). All such rights are reserved.

You are permitted to print a single copy of, or download any part of, any pages(s) of the Website for your personal use. You may inform others about content on the Website.

You must not modify in any way any copies, paper or digital, of any materials you have printed, or downloaded. Illustrations, photographs, video, audio sequences and graphics may no tbe detached from any accompanying text.

You must acknowledge Granny Smith and any identified contributors as the authors of content on the Website.

You must not use the Website or any part of it for commercial purposes without obtaining a licence to do so from us or our licensors.

  1. Disclaimer

Granny Smith is providing this Website on an “as is” basis and makes no representations or warranties of any kind, whether express or implied, in relation to this Website or its contents and disclaims all such representations and warranties. In addition, Granny Smith makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information on this Website. The information contained in this Website may contain technical inaccuracies or typographical errors. All liability of Granny Smith howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Granny Smith nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this Website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Granny Smith accepts no liability for any information or content contained in external third party websites which link to or from this Website.

Notwithstanding the foregoing, none of these exclusions and limitations are intended to limit any rights you may have as a consumer, under local or other statutory rights nor in any way to exclude or limit our liability to you, for death or personal injury resulting from our negligence or that of our employees and/or agents.

Nothing in the Terms of Use of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by Maltese Law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, derelict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  1. 11.3.1 use of, or inability to use, the Website; or
    2. 11.3.2 use of or reliance on any content displayed on the Website.

Please note that we only provide the Website for private use. By using the Website you agree not to use it for any commercial or business purposes, and acknowledge that Granny Smith is not responsible for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Additionally, we are not liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other harmful material that may infect your computer equipment, programmes, data or other proprietary material as a result of your use of the Website or your downloading of any content on the Website, or on any linked website.

  1. Other applicable terms

Our Privacy Policy also applies to your use of the Website. This sets out how we process any personal data collected from you or that you provide to us. By using the Website, you confirm that all data you provide is accurate and consent to such processing of data. Our Privacy Policy also sets our information about the cookies used on the Website. If you purchase goods from the Website, our terms and conditions of sale will apply to such purchases.

  1. Accessing the website

Our Website is available free of charge and may be accessed on a temporary basis. We reserve the right to change, suspend, withdraw or discontinue any part or all of the Website without notice. We make no guarantee that the Website and its content will always be available without interruption. We will not be liable to you if, our Website is unavailable at any time. You are responsible for arranging access to the Website and ensuring that anyone accessing the website via your internet connection are aware of and comply with these Terms of Use and any other applicable terms and conditions.

  1. Website content
    We may update the Website and change any part of its content. We do not guarantee that the Website, and any of its content will be without errors or omissions.
  2. Acceptable use
    You must not use the Website in any way that breaches any applicable local, national or international law or regulation.
  • 1 You may not, and may not allow anybody else to modify, reverse engineer, decrypt, decompile, circumvent or otherwise interfere with or alter the Website.
  • 2 You agree not to use this Website in any way that may cause the Website or access to the Website to be damaged, interrupted or impaired.
  • 3 You shall not breach or attempt to breach the security of this Website.
  • 4 When interacting with this Website you must not use a false email address, impersonate any other person or entity, or mislead us as to the origin of any electronic communications or content.
  • 5 Use of the Website in breach of the Terms of Use may give rise to a claim for damages and may also be a criminal offence.
  • 6 The installation of adequate anti-virus software and related security protection to secure your computer systems when using the Website is your responsibility. We will not be responsible for any loss suffered as a result of your failure to to secure your computer system.
  • 7 You may use the Website only for lawful purposes.
  • 8 You agree not to copy, duplicate, reproduce or re-sell any part of the Website in contravention of the provisions these Terms of Use.

9.9 You may not use the Website:
        1. 9.9 i in any way that is unlawful or fraudulent, or has any unlawful or fraudulent intent or effect;
        2. 9.9 ii for the purpose of harming or attempting to harm minors in any way;
        3. 9.9 iii to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or similar solicitation; or
        4. 9.9 iiii to knowingly transmit any data, send or upload any material that contains viruses, worms, Trojan horses, keystroke loggers, time-bombs, spyware, adware or any other harmful programs or similar computer code intended to adversely affect the operation of any computer software or hardware.
9.10 If you are uploading content to the Website, the content must:

  • 10.1 be accurate (where you state facts) or be genuinely held (where you state opinions); and
  • 10.2 comply with applicable law in Malta and in any country from which they are posted.
  • 10.3 If you are uploading content to the Website, the content must not:
  1. 9.10.3 ix contain any material which is defamatory of any person;
    2. 9.10.3 ii contain any material which is obscene, offensive, hateful or inflammatory;
            3. 9.10.3 iii promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
            4. 9.10.3 iiii infringe any copyright, database right or trade mark of any other person;
            5. 9.10.3 v be likely to deceive any person;
            6. 9.10.3 vi be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
            7. 9.10.3 viii promote any illegal activity or advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;
            8. 9.10.3 viiii be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
            9. 9.10.3 x be likely to harass, upset, embarrass, alarm or annoy any other person;
            10. 9.10.3 xi be used to impersonate any person, or to misrepresent your identity or affiliation with any person; or
            11. 9.10.3 xii give the impression that the content emanates from us, if this is not the case.
  2. Your information

We may collect and use your personal data in accordance with current Data Protection legislation and our Privacy Policy.

  1. Uploading content

11.1 Whenever you make use of a feature that allows you to upload content to the Website, or to contact other users of the Website, you must comply with the standards set out in 6.12 and 6.13 above. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

11.2 Any content you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy, or where otherwise required by law.

11.3 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Website.

11.4 We have the right to remove any posting you make on the Website if, in our opinion, your post does not comply with the standards set out in 6.13 and 6.14 above.

11.5 The views expressed by other users on the Website do not represent our views or values.

  1. Disclaimer of liability for third party materials

Certain content, products and services available via the Website may include materials from third parties. We may also provide links to certain third-party websites. However, please note that we are not responsible for accuracy of any third-party content, material or websites and do not warrant, endorse or accept any liability or responsibility for any third-party websites, materials, products or services. Links to other websites are provided as a convenience. You access such websites at your own risk.

  1. Governing law and jurisdiction

The Terms of Use shall be governed by and construed in accordance with the laws of Malta. Disputes arising in connection with this legal notice shall be subject to the non-exclusive jurisdiction of Malta.

  1. Contact us

For any online queries, please refer to the Contact us page or if you need to contact us by mail, our address is:
The registered office of Granny Smith is:
85, St. Paul’s Street, Naxxar, NXR4016, Malta